Terms and Conditions

Last Updated: 29.11.2025

Welcome to Shoptalk Business Solutions (“Company”, “we”, “our”, “us”).
These Terms & Conditions (“Terms”) govern your use of our website https://shoptalkdigital.com/ (“Website”) and the services we provide (“Services”).
By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree, please discontinue using our Website immediately.

1. Eligibility

To use our Services, you must:

  • Be at least 18 years of age
  • Have the authority to legally enter into agreements

By using this Website, you confirm that you meet the above requirements.

2. Services

Shoptalk Business Solutions offers (including but not limited to):

  • Digital marketing
  • Social media management
  • Website design & development
  • SEO (Search Engine Optimization)
  • Branding & design
  • Advertisements & campaign management
  • Consulting and advisory services

We reserve the right to modify, expand, or discontinue any of our Services at any time without prior notice.

3. Payments

  • All service payments must be made in advance unless otherwise agreed in writing.
  • Accepted payment methods include UPI, bank transfer, Razorpay, credit/debit cards, and other methods provided on the Website.
  • Invoices must be cleared on or before the due date.

Failure to make timely payments may result in:

  • Suspension of ongoing services
  • Delay in deliverables
  • Additional charges or legal action

4. Refund and Cancellation Policy

All payments made to Shoptalk Business Solutions are final and non-refundable.
Once a payment is completed, the client agrees that:

  • No refund requests will be accepted
  • No cancellation requests will be processed
  • No chargebacks or payment disputes may be initiated

This applies to all services provided, including consultations, project fees, design work, development, advertising, retainers, and marketing services.

Even if the client chooses to discontinue the project, does not provide necessary inputs, or is dissatisfied with results, no refunds will be issued.

5. Client Responsibilities

Clients agree to:

  • Provide accurate, lawful, and complete information required for service delivery
  • Respond promptly to requests, approvals, and feedback
  • Avoid requesting unethical activities such as spam messaging, database scraping, impersonation, or misleading ads

Delay or failure to provide necessary information will impact timelines and is not the responsibility of Shoptalk Business Solutions.

6. No Guarantee of Results

Digital marketing outcomes depend on multiple external variables. We do not guarantee specific results, including but not limited to:

  • Sales or revenue growth
  • Website traffic
  • Leads or conversions
  • Improved ROI/ROAS
  • Rankings on Google or social platforms

We only commit to utilizing industry-standard best practices.

7. Intellectual Property

Unless otherwise agreed:

  • All raw/source design files remain the property of Shoptalk Business Solutions until full payment is received.
  • After completion and final payment, final deliverables become the property of the client.
  • We reserve the right to showcase completed projects in portfolios, websites, social platforms, and promotional material unless restricted by a signed NDA.

8. Restrictions

Users agree not to:

  • Copy, modify, redistribute, or reverse-engineer any content from our Website
  • Use our Website for unlawful or harmful activities
  • Upload malicious files, scripts, or attempt unauthorized access

Violation will result in immediate termination of access and may lead to legal action.

9. Third-Party Links and Tools

Our Website may include links or integration with third-party tools (e.g., Google, Meta, WhatsApp, Razorpay).
We are not responsible for:

  • Content on third-party sites
  • Their privacy or security practices
  • Damages caused by third-party platforms

10. Limitation of Liability

To the fullest extent permitted by law, Shoptalk Business Solutions shall not be liable for:

  • Business losses
  • Revenue or profit loss
  • Customer or lead loss
  • Data loss
  • Downtime damages
  • Indirect, incidental, or consequential damages

Use of our Website and Services is at your sole risk.

11. Indemnification

You agree to indemnify, defend and hold Shoptalk Business Solutions harmless from any claims, legal actions, losses, liabilities, damages, or expenses resulting from:

  • Your use or misuse of the Website or Services
  • Violation of these Terms
  • Violation of law or third-party rights

12. Termination

We reserve the right to:

  • Refuse service to any individual or business
  • Suspend or terminate active projects or access
  • Withdraw or modify services

without prior notice in cases of unethical behaviour, harassment, non-cooperation, or breach of these Terms.

13. Changes to Terms

We may update these Terms & Conditions from time to time.
The updated version will always be posted on this page with a new “Last Updated” date.
Continued use of the Website implies acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of India.
Any legal disputes will be handled exclusively in the courts of Tamil Nadu, India.

15. Contact Information

For questions regarding these Terms, contact us at:

Business Name: Shoptalk Business Solutions
Email: support@shoptalkdigital.com
Address: WeWork Olympia Cyberspace, No 21/22, Alandur Road, Arulayiammanpet, 2nd Street, Guindy, Chennai 600032

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